When filling out your shipping information, please be sure to write it in English, so we can quickly and safely deliver your order without any complications.
Please allow 2-5 days for processing most orders (unless during holidays or abnormally high sales volumes). Once orders are processed, a tracking number will be emailed or texted to you, so please ensure you receive our initial order confirmation email so you can receive all future order updates.
Due to the high demand for products on our site, we ask that you please be patient while we fulfill each order. Shipping times vary from 10-20 business days for customers in the United States. For other countries, shipping times can range between 2-6 weeks depending on the destination and the quickest shipping routes. Generally, customers in Europe, UK, Australia, and the Netherlands receive orders in about 20 days.
If you have yet to receive your order after the estimated amount of time has passed, then don't hesitate to contact us at firstname.lastname@example.org and we will be sure to get back to you within 1-2 business days.
In the event that you never receive your order or is damaged upon arrival, we will issue an immediate refund! No questions asked :)
For more information our Refund Policy, click here!